Discover a Career as a Medical Office Assistant

Discover a Career as a Medical Office Assistant Module 1
Ethics and Communication

Standards of ethics is often based upon understanding what is right or wrong for humans to do.  In module one, we will look at parts of ethics based on laws, society’s opinions, religious beliefs and your own feelings, as it relates to working in the medical office.  Also included in this module is a look at how to navigate the Medical Office Assistant’s daily communication network. We will examine how to manage the waiting area, to include its appearance for adults and children, and how to work with impatient patients.   

• Ethical Responsibilities
• Medical Office Assistant
• The Healthcare Team
• Diversity of Patients
• Effective Communication

Discover a Career as a Medical Office Assistant Module 2
Scheduling and Patient Records

In module two, we will look at the process of scheduling patients.  In some ways, scheduling patients is like putting together a giant jigsaw puzzle and this week we will examine the critical pieces in establishing a well-run medical office, as well as inpatient and outpatient procedures. The medical office assistant is responsible for patients’ medical records and during module two, we will examine the processes of filing papers and electronic records effectively and efficiently.  

• Appointments
• Scheduling
• Filing Duties
• Health Information Management
• Medical Records

Discover a Career as a Medical Office Assistant Module 3
Medical Billing and Coding

Module three includes a discussion about the benefits of electronic claims processing and how to make the most of paper claims processing.  Insurance terminology will be introduced this week, as well as electronic claims processing terminology and coding basics. Whether you work for a small medical practice or a clinic, you will need to understand the ins and outs of medical billing and coding. This week, we will examine the basics of medical billing and coding as it relates to your role in the medical office.

• Bookkeeping Systems
• Health Insurance
• Medical Billing
• Medical Coding
• Terminology

Discover a Career as a Medical Office Assistant Module 4
Office Management and Trends

Module four will focus on the basics concerning accounting, how to run the office budget, the ins and outs of accounts payable, and handling the payroll for your employer.  Like any business, the medical office require plenty of supplies every month, and your job as an office assistant is to pay attention to the inventories and handling invoices sent by the vendors and suppliers.  A medical office assistant plays a vital role in the medical office and in module four, we will examine what it takes to interview and stand out when applying for this position. 

• Financial Management
• Managing Office Equipment
• Office Manager
• Health Care Trends
• Job Landing Essentials