Lean Six Sigma for Government

Lean Six Sigma for Government Module 1
Operational Excellence

In module one, we will look at maximizing outcomes for the cost.  Investment decisions are often complicated because of regulatory requirements, and pressure comes from different directions, making it hard to create favorable outcomes.  Prior to making these improvements and decisions, you must first make a clear distinction between your customers and stakeholders.  Module one will guide students to mapping out the value chain within your organization.

• Operational Excellence
• Your Customers
• Customers Versus Stakeholders
• Enterprise Analysis
• Action Road Map

Lean Six Sigma for Government Module 2   
Agility and Innovation

Agility is most often used to describe the ability to change direction quickly or stretch beyond usual limitations.  In module two we will examine the steps your organization can take to develop greater agility.  Good leaders learn to know what is coming before it happens and in module two we will explore indicators that will guide you to understanding innovation and managing the unexpected.

• Short and Long Term Agility
• Agility and Mission Resilience
• Leading Indicators
• Understanding Innovation
• Managing and Disruptive Innovation

Lean Six Sigma for Government Module 3 
Culture and Workforce

In module three, we will examine how leadership relates to creating a Performance anatomy.  Additionally, we will look at how to develop a highly engaged, skilled, and productive workforce.  Doing this will contribute to the long-term success of the organization.  Also included in module three is a discussion on creating new structure, practices, and policies inside your organization.

• Lessons from Public Sector Leaders
• Making Sure Your Leaders Lead
• Components of Capability
• Too Little Information
• Keep Your Goal in Sight

Lean Six Sigma for Government Module 4   
Performance-Oriented Deployment

Effective strategic planning is a lot more difficult than is generally acknowledged.  Module four will guide you to creating a plan that describes goals and objectives so that you can share this goal with your organization, ensuring that progress will be made.  There are new pathways that can be adapted to generate the kinds of results your organization needs. Module four will examine how to have speed and meaningful results in your business.

• Approach Matters as Output
• Making Process Where it Matters
• Scenario Analysis
• Issue-Based Deployment
• Speed with Results